Welcome and warmly greet Guests on arrival. Manage the efficient and timely seating of our Guests to a table that best serves their wishes. Close Guest checks and ensure no complaints leave the restaurant unattended.

As a Host/Hostess you will work in a team-oriented, high-volume, fast-paced environment to deliver the best dining experience to our Guests.

Responsibilities:

• Warmly and graciously greet all Guests upon arrival.
• When possible, open the front door for Guests entering or leaving the restaurant.
• When immediate seating is limited, record Guest names and number of people in their party.
• Call out name and number of party when tables become available.
• Provide Guests with estimated wait time.
• Accommodate special seating requests for Guests whenever possible.
• Seat Guests based on Guest preferences and balancing of customer flow in service stations.
• Upon seating, let the Guests know their Server's name and offer them a menu. Inspect table for proper presentation and completeness.
• Relay messages to Servers and Guest Assistants as needed.
• Inquire about the Guests' experience and handle or inform the General Manage, Manager or Shift Leader of any issues.
• Take proper payment for the Guests' checks.
• Than Guests as they leave and invite them to return.